SHIPPING & RETURNS

SHIPPING POLICY

At Love Violet Alchemy, we strive to get your order to you as quickly as possible. Orders are processed within 1-3 business days, and we ship Monday through Friday.

Shipping Options:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business days

Once your order has shipped, you will receive a tracking number via email to monitor its progress.

If your order is lost or damaged during transit, please contact us at [insert email] within 7 days of receiving your shipment. We'll work with you to resolve the issue.

Need help?
If you have any shipping-related questions, don’t hesitate to reach out to us at [insert email]. We're happy to assist you!

RETURN & EXCHANGE POLICY

At Love Violet Alchemy, we take great pride in the quality of our products and your satisfaction is important to us. However, because our products are carefully crafted and often include reiki infusion or are made to order, we do not accept returns unless there is a valid issue with your order. If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will gladly assist you with a solution.

We're committed to ensuring you have a positive experience, so don’t hesitate to reach out if you need support. We do not offer exchanges at this time, but if there's an issue with your order, please reach out and we'll do our best to resolve it. Thank you for your understanding and support!